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When ERP projects go wrong

Last year I published The big 5 ERP selection errors a CEO should avoid and when Bob, a colleague in the USA saw it on LinkedIn, he was quick to confirm from his experience the veracity of my observations and in subsequent conversations gave me great material for this article from a recent project which I happily … Read moreWhen ERP projects go wrong

How technology can drive better service delivery outcomes

As growing service organisations meticulously weigh up the value of introducing new technologies into their business how can they be really sure that the solution fits with the strategy and vision for the long term? It’s relatively easy to propose process improvement based on today’s model, but how many businesses are able to look into … Read moreHow technology can drive better service delivery outcomes

Demand Forecasting – What might impact the results?

In an ever changing market businesses are constantly looking for ways to be more sustainable. One area might be in investigating ways to decrease inventory holdings and correct market mix, while retaining high quality of service. For many businesses one answer is unlocking a more accurate view of future demand utilising demand forecasting tools. The … Read moreDemand Forecasting – What might impact the results?