Our QLD Branch, based in Milton, has an exciting opportunity for a Support Consultant, with a background in Pronto Xi to provide support and consulting services to clients located across QLD, NT & PNG. This busy role will expose you to a large number of businesses across a diverse range of industries. This position is for a full time role.
Support Consultants provide first and second level support services to our clients primarily by email and telephone, but also at the customer site. They also provide classroom and on-site training and consulting.
You will be expected to:
Excellent customer service skills.
Superb communication skills are essential – both written and verbal.
Problem solving and issues resolution with attention to detail.
A team player with strong interpersonal skills.
A positive ‘can do’ attitude and work ethic.
You are methodical and analytical and can demonstrate the motivation to handle the daily challenges of a varied role in a dynamic organisation. Most importantly, we need your diagnostic and problem resolution skills and your ability to show initiative.
To apply for this role, please click on the link below and email us a letter of application, clearly stating why the skills and experience you have meets the responsibilities of this role, along with a copy of your resume.