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1/189 Coronation Dr, Milton, QLD, 4064, Australia

Pronto Xi Consultant – Support (QLD)

  • Market leading, Australian software company
  • Dynamic, customer focused role with career potential
  • Pronto Xi Distribution experience
  • Financial background strongly desired

About the Company:

Pronto Software is a successful Australian software vendor with over 40 years’ experience building robust, mission-critical Enterprise Resource Planning (ERP) products for customers worldwide. Dynamic and innovative, Pronto Software has an industry wide reputation of being easy to work with. We have a record of excellent staff retention and being an employer people are proud to work for.

About the Position:

Our QLD Branch, based in Milton, has an exciting opportunity for a Support Consultant, with a background in Pronto Xi to provide support and consulting services to customers located across QLD, NT and PNG. This busy role will expose you to a large number of businesses across a diverse range of industries. This position is for a full time role.  

Support Consultants provide first and second level support services to our clients primarily by email and telephone, but also at the customer site. This role may also provide classroom and on-site training and consulting. 

Required Skill Set:

  • Pronto Xi experience
  • Financial background
  • Excellent customer service skills
  • Superb communication skills are essential – both written and verbal
  • Problem solving and issues resolution with attention to detail
  • A team player with strong interpersonal skills
  • A positive ‘can do’ attitude and work ethic

About You

You are methodical and analytical and can demonstrate the motivation to handle the daily challenges of a varied role in a dynamic organisation. Most importantly, we need your diagnostic and problem resolution skills and your ability to show initiative. 

In Return you will

  • Earn an attractive salary, commensurate with your experience
  • Work in a modern, dynamic and very friendly, team environment.
  • Enjoy the support of peers and your management team.

Please include a letter of application demonstrating your experience in the scope above as well as your CV.

Apply Now

Please email your resume with cover letter to employment@pronto.net

Please Note: Pronto Software does not use external recruitment services