The Retailer – Issue 68: How investment in e-commerce technology can offer retailers great returns and fuel increased sales revenue.
The number of deliveries being made by retail outlets across Australia are rocketing up – here are a few stats: Pharmacy-related parcels – including vitamins, medicines and hygiene goods – is 236% higher than same time last year. Department store parcels have grown by 184% higher than last year Wine and liquor parcels are up … Read moreDelivering on the retail promise
International supply chains offer Australian manufacturers, wholesalers and retailers greater choice and competitive prices – however there is pressure from governments and consumers for more information about the source of products. Driven in part by more stringent compliance requirements and a rise in conscious consumerism, there is a need to prove that products are from … Read moreIncrease revenue via supply chain transparency
Why do some teams and entire industries navigate change or crisis and come out stronger – while others break apart? At the core of any business is the culture – because that is what binds your biggest asset: your employees. Businesses with a strong positive culture nurture happy and passionate employees who are more productive. … Read moreA cultured approach to crisis
07 July 2020: New COVID-19 restrictions for Victoria With the re-introduction of Stage-3 restrictions, all face-to-face meetings and customer site visits in the Melbourne metro area will be stopped – unless there are exceptional circumstances. Arrangements will be made to meet virtually (via video/teleconference) where ever possible. In line with advice from the Victorian Chief … Read moreCustomer Statement – Responding to Coronavirus (COVID-19)
New annualised salary award provisions will apply from 1 March 2020 – how will these changes impact your business? This article summarises the recent changes in the administrative requirements for modern awards as determined by the Fair Work Commission (FWC). This decision was announced after their four-yearly review and it impacts employers paying annualised salaries … Read moreNew administrative requirements for modern awards
Retail World invited Chad Gates to share insights about the key findings of the recent 2019 Australian Retail State of Technology survey – including how retailers can overcome industry challenges to increase sales revenue.
Australian Retailer Magazine – December 2019 Issue: How retailers can leverage data and insights to accurately predict customer demand and cost to achieve business success.
The Retailer – Issue 67: How retailers can leverage data and insights from both online and in-store to increase customer experience and sales revenue.
Chad Gates, Managing Director of Pronto Software, was invited to deliver a welcome address at the recent Family Business Conference 2019. Here are excerpts from his presentation. I’m often asked about the history of Pronto Software. It’s one I think is particularly important because who we are as a business is intrinsically tied to our … Read moreMore zebra, less unicorn: the story of Pronto Software