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Mobile Service: Developing a mobile service strategy that serves you

As field service organisations continue to evolve and reposition to gain a competitive advantage, the key focus remains increasing customer satisfaction and uncovering new ways to boost the bottom line. To answer the call, businesses need an end-to-end solution that simplifies field workforce management for today’s and tomorrow’s markets. Mobility is the obvious answer, but … Read moreMobile Service: Developing a mobile service strategy that serves you

Pronto Connect: A technical overview

This paper provides a technical overview of the Pronto Connect web services architecture. It is written for technical and development staff considering using Pronto Connect for integration.

Drawing on data to drive retail and supply chain success: The evolution of Smart Data

The current highly connected state of the retail and supply chain environment is enabling retailers to understand more about their customers than ever before. With the multiplication of touch points for retailers and customers to connect – from social media, catalogues, online sales to bricks and mortar stores – there’s an opportunity for businesses to … Read moreDrawing on data to drive retail and supply chain success: The evolution of Smart Data

Anvil Mining – Getting the most out of Africa

With operations in remote areas of Africa that have an unreliable IT infrastructure and comparatively low education levels, Anvil Mining needed a business software system that was robust, flexible and simple to use.

Gasweld Tool Centre – Drawing on the right tools to secure a powerful industry position

Australia’s largest specialist gas, welding and tools supplier and retailer, Gasweld Tool Centre, needed a solution that would streamline its operational processes, cut down on the highly intensive manual time that was grinding down resources, while empowering staff with the right tools and information to be more efficient and productive, and foster profitable business expansion … Read moreGasweld Tool Centre – Drawing on the right tools to secure a powerful industry position