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More zebra, less unicorn: the story of Pronto Software

Pronto Software story

Chad Gates, Managing Director of Pronto Software, was invited to deliver a welcome address at the recent Family Business Conference 2019. Here are excerpts from his presentation. I’m often asked about the history of Pronto Software. It’s one I think is particularly important because who are as a business is intrinsically tied to our story … Read moreMore zebra, less unicorn: the story of Pronto Software

CEO Q&A at Energy Mines and Money Conference (part 3)

Coal Mining Event Q&A

Cameron Vorias, Managing Director & CEO of Sojitz Coal Mining and our Managing Director, Chad Gates, were invited to a CEO Q&A session at Energy Mines and Money Australia Exhibition and Conference in June 2019. Here are excerpts from their discussion: Read part one of this blog that provides an introduction to Cameron and Sojitz … Read moreCEO Q&A at Energy Mines and Money Conference (part 3)

CEO Q&A at Energy Mines and Money Conference (part 2)

Coal Mining Event Q&A

Cameron Vorias, Managing Director & CEO of Sojitz Coal Mining and our Managing Director, Chad Gates, were invited to a CEO Q&A session at Energy Mines and Money Australia Exhibition and Conference in June 2019. Here are excerpts from their discussion. Read part one of this blog that provides an introduction to Cameron and Sojitz … Read moreCEO Q&A at Energy Mines and Money Conference (part 2)

CEO Q&A at Energy Mines and Money Conference (part 1)

Sojitz Coal Mining Event Q&A

Cameron Vorias, Managing Director & CEO of Sojitz Coal Mining and our Managing Director, Chad Gates, were invited to a CEO Q&A session at Energy Mines and Money Australia Exhibition and Conference in June 2019. Here are excerpts from their discussion. Chad Cameron, can you please tell us a little about your background and Sojitz … Read moreCEO Q&A at Energy Mines and Money Conference (part 1)

Goodbye to our Lakeside (Melbourne) headquarters

Pronto HQ move_postcard

Today after 25 years, we say goodbye to our Lakeside (Melbourne) headquarters – the site for a long list of incredible achievements for our business including: 1500+ customer deployments across multiple industries 1 momentous and daring staff buyout First Australian ERP solution to fully comply with GST regulations in 2000 The launch of the ground-breaking … Read moreGoodbye to our Lakeside (Melbourne) headquarters

What could be more important to your customers than product and price?

Transportation

Think about why you choose to remain loyal and shop with a particular retailer or vendor. Chances are it isn’t just because of their expansive product range and rock-bottom prices. In a time poor world, customers increasingly value a frictionless experience as much as, or more than both these factors. Whether purchasing goods on a … Read moreWhat could be more important to your customers than product and price?

Why are retailers just getting part of the picture on customer behaviour?

Why are retailers only getting half the picture on customer behaviour?

Retail turnover+ in Australia rose 0.3% in March 2019 but jumped by 0.9% in February. In contrast, online* retail sales in February had the sharpest decline since the data series began three years ago.  Does this mean online retail is losing ground? The answer is probably not as simple as that. These anomalies suggests that … Read moreWhy are retailers just getting part of the picture on customer behaviour?

Pronto Software and ARA uncover the state of Australian retail technology

Half of retailers have invested in a POS solution that processes sales offline 62% of retailers are embracing social media as a sales channel 71% of retailers are yet to embrace fully integrated, end-to-end systems The retail industry’s peak representative body, the Australian Retailers Association (ARA), in collaboration with Australian technology company, Pronto Software, today … Read morePronto Software and ARA uncover the state of Australian retail technology