Why are retailers just getting part of the picture on customer behaviour?
Retail turnover+ in Australia rose 0.3% in March 2019 but jumped by 0.9% in February. In contrast, online* retail sales in February had the sharpest decline since the data series began three years ago. Does this mean online retail is losing ground? The answer is probably not as simple as that. These anomalies suggests that … Read moreWhy are retailers just getting part of the picture on customer behaviour?