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Why are retailers just getting part of the picture on customer behaviour?

Why are retailers only getting half the picture on customer behaviour?

Retail turnover+ in Australia rose 0.3% in March 2019 but jumped by 0.9% in February. In contrast, online* retail sales in February had the sharpest decline since the data series began three years ago.  Does this mean online retail is losing ground? The answer is probably not as simple as that. These anomalies suggests that … Read moreWhy are retailers just getting part of the picture on customer behaviour?

Pronto Software and ARA uncover the state of Australian retail technology

Half of retailers have invested in a POS solution that processes sales offline 62% of retailers are embracing social media as a sales channel 71% of retailers are yet to embrace fully integrated, end-to-end systems The retail industry’s peak representative body, the Australian Retailers Association (ARA), in collaboration with Australian technology company, Pronto Software, today … Read morePronto Software and ARA uncover the state of Australian retail technology

Single Touch Payroll: A key business deadline to note

Single Touch Payroll (STP) is a mandatory obligation for Australian employers to use their payroll software solution to report salary or wages, pay as you go (PAYG) withholding and superannuation information directly to the Australian Taxation Office (ATO), at the same time you pay your employees. This is one of the biggest changes since the … Read moreSingle Touch Payroll: A key business deadline to note

The true cost of returns

Wholesalers have seen margins declining in recent years, leaving little room for error and a renewed focus on operational efficiency. Dealing with rising production costs on one side, and retailers reluctant to accept higher prices on the other, means wholesalers are getting squeezed. To succeed, wholesalers need to run agile, scalable businesses and keep their … Read moreThe true cost of returns

What you need to know about data protection

Data has increasingly become the lifeblood for understanding customers, optimising business processes and identifying growth opportunities. This is particularly true for those businesses with a strong online presence. For them, data is the business. Consequently, the power of a data breach or outage can be detrimental, both to business finances and customer confidence. According to … Read moreWhat you need to know about data protection

ERP guide: Cloud, hybrid or on premise

“Cloud” is the current buzz word in business software. It is a new delivery model that brings both benefits and limitations. Beyond the hype, this blog is a basic guide to define the most suitable delivery model for your ERP system. At Pronto Software, we see a dominance of cloud and hosted delivery models over on … Read moreERP guide: Cloud, hybrid or on premise

Here’s why your ERP may not be living up to expectations and what you can do about it

Modern Enterprise Resource Planning software or ERP are the jack of all trades of business IT. Starting with procurement and manufacturing functionality in the 70’s, they now encompass a wide range of features from financials, operations, HR and analytics. The primary value of an ERP is the integration and optimisation of the various business processes … Read moreHere’s why your ERP may not be living up to expectations and what you can do about it