To close more sales, retailers increasingly need to know exactly what customers want – before they walk into the store. Learn how retailers are empowering their staff to boost sales:
Retailers stand to lose thousands in revenue – and destroy customer loyalty as a result of any downtime. Here are proactive steps you can take to protect your business:
Data has increasingly become the lifeblood for understanding customers, optimising business processes and identifying growth opportunities. This is particularly true for those businesses with a strong online presence. For them, data is the business. Consequently, the power of a data breach or outage can be detrimental, both to business finances and customer confidence. According to … Read moreWhat you need to know about data protection
“Cloud” is the current buzz word in business software. It is a new delivery model that brings both benefits and limitations. Beyond the hype, this blog is a basic guide to define the most suitable delivery model for your ERP system. At Pronto Software, we see a dominance of cloud and hosted delivery models over on … Read moreERP guide: Cloud, hybrid or on premise
As growing service organisations meticulously weigh up the value of introducing new technologies into their business how can they be really sure that the solution fits with the strategy and vision for the long term? It’s relatively easy to propose process improvement based on today’s model, but how many businesses are able to look into … Read moreHow technology can drive better service delivery outcomes
Advancements in technology and business management software has truly revolutionised retailing. Software with the capability to provide retailers with customer insights and data has never been so cost effective for the smaller players, offering retailers today the opportunity to improve sales and customer service in innovative ways. With a variety of sales touchpoints available to … Read moreMaking data meaningful in retail
When you run a growing organisation, there’s a point where you need to consider upgrading or investing in new business management software to support performance and profitability goals. Sometimes there are other reasons for a upgrade. For example, cyber attackers are constantly finding new ways to exploit vulnerable systems and endangering private business and customer … Read moreFive action points to consider when reviewing business software
With mobile apps becoming so intrinsic and ubiquitous, we as consumers have become the greatest critics on app user experience and useability. Sparse design, no visual clutter, minimal colour palette, crisp typography and clear navigation have all become design attributes we now expect in apps designed for individuals, and from a commercial aspect, service organisations. … Read moreWhere Service Mobility meets Big Data Analytics
You just bought a new ERP system – or BI solution for that matter. You did your homework, selected the right vendor, paid for licenses or subscribed to a monthly fee, and you can’t wait for the promised benefits and return on investment. There are many posts – including mine – about things to know … Read moreYou bought a shiny new ERP – Now what?
The Australian government released last night the budget for the upcoming financial year. As usual there is good and bad for everyone depending on your personal situation and thinking. We can talk forever about it, but there is one constant regardless of who is in power: We can’t do anything about it! The only time … Read moreWhat is in your budget this year?