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What you need to know about data protection

Data has increasingly become the lifeblood for understanding customers, optimising business processes and identifying growth opportunities. This is particularly true for those businesses with a strong online presence. For them, data is the business. Consequently, the power of a data breach or outage can be detrimental, both to business finances and customer confidence. According to … Read moreWhat you need to know about data protection

ERP guide: Cloud, hybrid or on premise

“Cloud” is the current buzz word in business software. It is a new delivery model that brings both benefits and limitations. Beyond the hype, this blog is a basic guide to define the most suitable delivery model for your ERP system. At Pronto Software, we see a dominance of cloud and hosted delivery models over on … Read moreERP guide: Cloud, hybrid or on premise

How technology can drive better service delivery outcomes

As growing service organisations meticulously weigh up the value of introducing new technologies into their business how can they be really sure that the solution fits with the strategy and vision for the long term? It’s relatively easy to propose process improvement based on today’s model, but how many businesses are able to look into … Read moreHow technology can drive better service delivery outcomes

Making data meaningful in retail

Advancements in technology and business management software has truly revolutionised retailing. Software with the capability to provide retailers with customer insights and data has never been so cost effective for the smaller players, offering retailers today the opportunity to improve sales and customer service in innovative ways. With a variety of sales touchpoints available to … Read moreMaking data meaningful in retail

Five action points to consider when reviewing business software

When you run a growing organisation, there’s a point where you need to consider investing in business management software that increases performance and profitability. A number of industry reports show that close to 50 percent of businesses have failed* IT projects. Here are five action points to guide your software selection journey and enable a … Read moreFive action points to consider when reviewing business software

Where Service Mobility meets Big Data Analytics

With mobile apps becoming so intrinsic and ubiquitous, we as consumers have become the greatest critics on app user experience and useability. Sparse design, no visual clutter, minimal colour palette, crisp typography and clear navigation have all become design attributes we now expect in apps designed for individuals, and from a commercial aspect, service organisations. … Read moreWhere Service Mobility meets Big Data Analytics

You bought a shiny new ERP – Now what?

You just bought a new ERP system – or BI solution for that matter. You did your homework, selected the right vendor, paid for licenses or subscribed to a monthly fee, and you can’t wait for the promised benefits and return on investment. There are many posts – including mine – about things to know … Read moreYou bought a shiny new ERP – Now what?

What is in your budget this year?

The Australian government released last night the budget for the upcoming financial year. As usual there is good and bad for everyone depending on your personal situation and thinking. We can talk forever about it, but there is one constant regardless of who is in power: We can’t do anything about it! The only time … Read moreWhat is in your budget this year?

Innovation and High Value Manufacturing in Australia

The University of Cambridge’s Institute of Manufacturing defined high value manufacturing as ‘the full cycle of activities from research and development, through design, production, logistics and services, to end of life management’. So how does this description fit within the context of the Manufacturing sector here in Australia? Many suggest that although we’re currently witnessing … Read moreInnovation and High Value Manufacturing in Australia