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Retailers are rising to the challenge and exploring ways to respond...

…to a growing customer expectation for always on,​ always there service. For many this requires the transformation of legacy systems and processes and the effective integration of digital to provide the consistent and personalised experience across all touchpoints their customers demand. At the same time, there is the challenge of negotiating sometimes competing and complex customer expectations around data privacy. So the question remains; how can you be agile and nimble in creating experiences customers value, without the insights that show you which way to move?

Pronto Xi is the first step to creating a omni-channel ecosystem with data analytics that help you understand what’s behind purchase decisions,

allowing for improved optimisation of pricing, product and marketing promotions. It offers a fully integrated, end-to-end solution that brings together critical customer data, real-time sales information, ecommerce and tools such as Point of Sale (POS) to support your teams, for an improved customer experience.

Benefits

Nurture your customers and minimise the costs of providing great, satisfying service with digital solutions to your customers’ demands for a ‘know me, serve me, anytime, anywhere’ experience.

In a challenging and rapid paced environment, delays in accessing key financial data can limit your ability to see the impact of decisions on business operations and your bottom line. We help reduce the blindspots and turn questions into answers.

Enjoy full visibility over every sale from every point of sale – in real-time. Leverage those insights, to automatically fill your sales pipeline, create automatic purchase orders when popular items are low, and be informed by seasonal trends to prepare for future demand.

Recommended Modules

Retail

The simple way to nurture your customers and minimise the costs of providing great, satisfying service.

Financials

Reduce the effort of finding, balancing and integrating financial data across all your channels.

Business Intelligence Data

Knowing what’s selling, what customers value most, and where costs can be cut to maximise profitability.

Whitepaper Download

The State of Australian Retail Technology 2019

The 2019 Australian Retail State of Technology Review was commissioned to examine and benchmark technology adoption among Australian retailers. Over 75 per cent of the 172 Australian retailers surveyed, believed that technological changes are causing a major disruption in the industry. Although both large and small retailers leverage technology, there is clearly an opportunity for stronger results – especially when solutions are used to connect siloed areas of the business.



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