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It’s time for retailers to get their heads into ‘The Cloud’

For many retailers managing business processes, resources and legislation will be a continuous challenge. Developing proactive strategies beyond these can often be forced to

November 21, 2013

For many retailers managing business processes, resources and legislation will be a continuous challenge. Developing proactive strategies beyond these can often be forced to

Top Challenges Retailers Face When Ensuring Omnichannel Enablement

As retail technologies continue to evolve, there’s an increasing number of opportunities to differentiate, as well as more challenges retailers must face, here are

November 13, 2013

As retail technologies continue to evolve, there’s an increasing number of opportunities to differentiate, as well as more challenges retailers must face, here are

Data Is Powerful… But It Requires a Unified Customer View

Retailers now have more access to information about their customers than ever before. The question for retailers is how to make the most of

November 6, 2013

Retailers now have more access to information about their customers than ever before. The question for retailers is how to make the most of

Data is powerful….but are we in control of it?

As retailers we are constantly managing transactions, from purchasing to promotions through to sales and service. The question is are we capturing it efficiently

October 21, 2013

As retailers we are constantly managing transactions, from purchasing to promotions through to sales and service. The question is are we capturing it efficiently

The loyal customer divide…Are we engaging correctly?

There’s no doubt that retailers believe they need to engage better with customers and programs such as loyalty schemes provide a link, but have

October 9, 2013

There’s no doubt that retailers believe they need to engage better with customers and programs such as loyalty schemes provide a link, but have

Have ‘lowest prices guarantees’ and ‘we’ll beat any price by a %’ become negative marketing?

Can a retailer simply use cliché marketing schemes anymore to entice customers into thinking that by shopping with them you’ll always be paying the

September 20, 2013

Can a retailer simply use cliché marketing schemes anymore to entice customers into thinking that by shopping with them you’ll always be paying the

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