Developer – Technical Consultant (VIC)

About the position

About the opportunity: 

At Pronto Woven we take pride in delivering innovative technical solutions and exceptional customer support. Our collaborative environment empowers teams to tackle complex challenges and continuously enhance our service offerings. We’re now seeking a Technical Consultant to drive excellence in our customer facing production team.

Reporting to the Production Team Lead and collaborating with our production/delivery team, our Developer – Technical Consultant works directly with customers to scope and document requirements, then delivers effective digital solutions within Pronto Woven’s product and solution suite.

Pronto Woven is the award-winning digital consultancy division of Pronto Software – an Australian developer of ERP and analytics software. The team’s innovative solutions transform customer and employee engagement across digital channels – extending the capabilities of Pronto Xi ERP and driving strategic change

Role Overview

We are seeking a Developer – Technical Consultant who is both customer-focused and skilled in hands-on development. In this role, you will:

• Collaborate with clients to understand their business challenges and define solution requirements.
• Develop, customise, and integrate software solutions using our Woven technology stack, ensuring they meet client needs.
• Provide clear documentation and communication to stakeholders and team members throughout the project lifecycle.

This position is suited to someone who values close engagement with customers to address real-world problems and who is accustomed to actively programming as part of the solution delivery process.

Key Responsibilities

Technical Design & Development

• Approach solution design and system architecture with a holistic mindset, ensuring seamless integration across various platforms and technologies.
• Work on projects that may involve Ruby on Rails, HTML, JavaScript, Vue, and API integrations—previous experience is beneficial, but adaptability and a willingness to learn are highly valued.
• Translate project requirements into clearly defined user stories and deliverables, meeting objectives on time and within budget.
• Conduct thorough testing to maintain quality standards and prepare technical documentation such as release notes and user guides.

Consulting & Customer Engagement

• Meet with clients (including on-site visits) to gather requirements and document functional/technical needs.
• Work alongside stakeholders to translate business challenges into solutions that provide measurable value.
• Provide end-user training and support solution design sessions and pre-sales activities as require

Collaboration & Continuous Improvement

• Engage with team members in stand-ups, planning sessions, and reviews to maintain alignment with company objectives.
• Participate in peer reviews to uphold code quality and validate overall solution effectiveness.
• Contribute to the ongoing refinement of team processes and methods.
• Maintain accurate time and billing records, ensuring project tasks are completed profitably.

About you

Key Requirements

Education & Experience

• A degree or diploma in Digital, Software Development, or a related field.
• Demonstrated experience delivering application projects.
• At least 3 years’ experience as part of a development team.

Technical Skills

• Proficiency in Ruby on Rails, HTML, and JavaScript
• Experience with the Vue framework
• Familiarity with Content Management Systems, integrated eCommerce platforms, and API-based integrations
• Beneficial: Experience with CMS applications

Consultative Mindset

• Demonstrated ability to engage with customers, gather requirements, and translate them into technically sound solutions.
• Excellent verbal and written communication skills, with the ability to document and present solution designs.

Other Criteria

• Current driver’s licence and own vehicle (for occasional travel).
• Willingness to undertake interstate or overseas travel.
• Ability to pass a Police check.
• Professional presentation and adherence to company policies and security frameworks.
• Demonstrated ability to collaborate effectively with both technical and non-technical teams.
• The capability to work independently as well as part of a collaborative team.
• A commitment to continuous improvement and staying up to date with emerging technology trends.

What you’ll get:

• Opportunities for professional development and career growth.
• Earn a salary commensurate with your experience plus a range of employee benefits
• A supportive, and innovative work environment where your contributions make a real impact
• Work in a hybrid work location (WFH and in-office)
• Join a well-established and mature software development and vendor company with more than 1500 clients