and will accept no less. Every interaction is goldmine of customer data to help you achieve the goal of service excellence and win loyalty. If the data is trapped in multiple platforms, analysing it and unlocking the insights you need to create effective promotions and targetted customer communication can be impossible.
One that turns simple transactions into valuable customer insights. One that brings all your customer data together to create one, single view so you can see them, know them and serve them individually – en masse. Pronto Xi CRM is a solution that keeps all aspects of your customer relationships in focus, nurtures relationships and drives real customer satisfaction.
Pronto Xi Customer Relationship Management (CRM) is fully integrated to other Pronto Xi applications and enables the management of contacts across the full customer life cycle. Read how advanced segmentation features and the CRM App empowers sales and support teams – even those working remotely – with accurate information to offer better service and increase sales revenue.
Pronto Software Product and Development specialists work with customers in Australia and globally, across a wide range of industries to define new functionality. Significant R&D investments ensures that Pronto Software answers evolving customer needs – a commitment the team has shown for over 40 years!
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Create a customer-first culture with intelligence tools that harness your customer data. Pronto Xi brings all your customer data to an easy to navigate dashboard, giving you rich data at your fingertips that you can use to identify marketing opportunities and sales leads. CRM easily integrates with Pronto Xi ERP so staff can view up-to-date transaction and account notes, view and quote special pricing and see the credit status or any special conditions from Accounts Receivable.
Haymes Paint required a solution that made their sales team more mobile, accelerated employee performance and enabled the business to leverage the efficiency of cloud-based technology.
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