Manage relationships, gather insights
With Pronto Xi CRM organisations can excel in customer acquisition, retention and satisfaction. Consolidating all customer, prospect and supplier information creates a single source of truth.
Business leaders can analyse needs with ease to identify who requires the most attention and recognise the business processes that deliver superior service to promote repeat business. All data collected can be fully leveraged to assist sales force automation, customer service/support – and marketing.
Track leads, opportunities, transactions and activities for all accounts/companies and contacts – and use attributes to flexibly add powerful data points that identify and segment CRM data.
For on-the-road teams, Pronto CRM App offers real-time information about product availability, sales orders, quotations, customer specific pricing – and even accepts payments.