…to a growing customer expectation for always on, always there service. For many this requires the transformation of legacy systems and processes and the effective integration of digital to provide the consistent and personalised experience across all touchpoints their customers demand. At the same time, there is the challenge of negotiating sometimes competing and complex customer expectations around data privacy. So the question remains; how can you be agile and nimble in creating experiences customers value, without the insights that show you which way to move?
what’s behind purchase decisions. This fuels improved optimisation of pricing, product and marketing promotions. Pronto Xi offers a fully integrated, end-to-end solution that brings together critical customer data, real-time sales information, ecommerce and tools such as Point of Sale (POS) to support your teams, for an improved customer experience.
The simple way to nurture your customers and minimise the costs of providing great, satisfying service.
Reduce the effort of finding, balancing and integrating financial data across all your channels.
Knowing what’s selling, what customers value most, and where costs can be cut to maximise profitability.
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