Pronto Xi Help

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Deep industry experience to support business goals

When trying out something new, managing a process change or onboarding a new team members, a business may need some help. Pronto Software has dedicated in-house support teams based across Australia, professionally trained to guide and assist. Local experts provide detailed technical and application support to help organisations get the most value from Pronto Xi.
Pronto Plus is our customer portal for Technical Support

Pronto Plus for Technical Support and more

All service requests are logged via Pronto Plus, a secure customer portal and tracked in real time for clear transparency on progress.
It is also possible to book Pronto Xi training courses to learn more about new versions and legislation changes – such as payroll, or simply connect with other organisations using Pronto Software solutions.
Pronto Plus also offers a range of resources which are regularly updated. This includes handy hints, product manuals, release notes and fixed-readiness information. Forums provide access to a community of end users, developers and help desk staff – giving additional insights about our products and services.

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