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As the world of retail gets more complex, your visibility of new and long-term customers is...

being spread across multiple platforms. Data from online purchases may not be connected to in-store behaviour, giving you a limited view of your customers and revenue opportunities. Information silos also slow down timely access to data – if you’re lucky you might get information at the end of a trading day, or week. In the 24/7 retail world decisions need to be made rapidly to give your business a competitive advantage.

Our Pronto Xi Retail modules solves this challenge,

offering one solution that combines a single view of critical customer data, real-time sales information, repairs management and ecommerce. You also have powerful tools like Point of Sales (POS) that support your sales teams. With Pronto Xi you can benefit from an omni-channel ecosystem, brimming with actionable insights that will help you nurture your customers and minimise the costs of providing exceptional service – boosting their loyalty to your brand.

Benefits

Put customers first

Easy to use, intuitive Point of Sale (POS) software means your retail staff can conduct sales faster and more easily, allowing them to focus on the customer even during peak sales periods.

Easy online selling

With tools that work straight out of the box, it’s easy to set up your secure, reliable, ecommerce site and start selling, as well as monitor every customer’s activity on your site.

Real-time insights

With access to live insights you can capture and view all transactions as they happen, no matter where, giving you the power to make informed, real-time decisions.

Key Features

Enjoy full visibility over every sale from every cash register – in real-time. Transactions captured at the POS are instantly recorded in your general ledger, ensuring that your financials are always accurate. Our fully integrated solution allows your pricing and retail promotions to be managed centrally and can be integrated with your warehouse and other stores allowing stock enquiries in real time. And when connectivity is lost, the AT mode allows staff to continue to process sales as normal.

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Take the next step in building your omni-channel ecosystem with this simple to use, fully integrated online sales platform. The inbuilt CMS allows you to customise and publish your own content, letting you quickly create a secure, reliable and enjoyable shopping experience for customers anywhere in the world. The eCommerce module integrates seamlessly with your Pronto ERP system so you can create unlimited catalogues and have online orders automatically fulfilled through your warehouse.
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Maintain a solid reputation for customer service by keeping on top of warranty claims, repair requests, quotes, transfers and payments. Pronto Xi Repairs Management validates claims by tracking the warranty status and serial number of your stock. Manage every aspect of repairs, from labour and parts to transfers and payments and allocate charges based on warranty status, fault type or choice of repairer. Download Brochure

Case Study Download

RSEA - Achieving safety in numbers

RSEA had rapidly outgrown its software systems but any alternative needed to be up and running quickly, easy to use and able to be managed by its one-person IT department.

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Explore Pronto Xi's Modules

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The State of Australian Retail Technology 2019

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