Asset & Facility Management

Real-time information and adherence to process are key differentiators on any project

As projects increase in complexity, leaders often struggle to overcome disjointed and complicated processes, the chaos of coordinating multiple teams and data silos. Without a clear view of staff, equipment, customers and onsite issues the ability to deliver a project, or consistently high level of service is at risk.

Workers ensuring every project is completed within the estimated budget and time frame.

Plan & execute operations on one integrated platform

Pronto Xi Asset and Facility Management helps teams optimise resource utilisation from tender to delivery.

Managers can plan and track projects at the granular task level, assign staff with the right skills – and rapidly scale resources up or down, balancing capacity and demand. 

Creating a single source for accurate asset information also fuels optimal maintenance, increasing equipment life expectancy and productivity – and minimising downtime.

Pronto Xi Service Management is the central place where service calls get managed, powering back-office efficiency and strengthening customer experience – from contracts to call allocation, invoicing and reporting.

Pronto Xi Service Connect, an extension of Pronto Xi Service Management, is a web portal that enables customers to create and track logged service calls in real time and self-manage details/preferences. With this one constant source of truth, support teams have all the information needed to assign the right resources and resolve calls at a record pace.

Pronto Xi Mobile Service provides field staff with accurate information to perform preventive or reactive work, as well as invoice customers and complete payment transaction on the site.

How Pronto Xi helps


Know everything, every time
When your service staff can see and act on your customers’ complete history – including warranties, sales and maintenance – there are no bad surprises, only good service.

Fix it before it's broken
Use analytics to predict the optimal time to service assets. You’ll reduce unexpected breakdowns and deliver your customers a more predictable level of service.

Key insights at a glance
Keep control over your service and profitability with live insights that let you know how both are performing against a range of key metrics including budgets, Cost Breakdown Structure and first-call resolution.
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Asset & Facility Management Applications Overview

With Pronto Xi Asset & Facility Management align your people, processes and assets towards one goal – achieving business excellence. Read about how applications like Pronto Xi Project, Service Management, Mobile Service, Service Connect, Maintenance Management and Rental help organisations deliver better results.

or learn more about a specific application

Watch Pronto Xi Service Connect at work​

Explore other Pronto Xi Applications

Pronto Software Product and Development specialists work with customers in Australia and globally, across a wide range of industries to define new functionality. Significant R&D investments ensures that Pronto Software answers evolving customer needs – a commitment the team has shown for over 40 years!

Achieve business goals faster
with one team

Industry-specific, integrated ERP software

Pronto Xi is modular with applications that integrate accounting, operations and mobile features to optimise business processes, simplify collaboration and accelerate growth.

Pivotal technology to gain the edge

Specialist business units have expertise in AI-fuelled analytics to drive actionable insights; secure IT infrastructure to deliver agility & resilience – and digital transformation to increase employee & customer experience.

Click on the icons to learn more

Slide Foundation BI Applications BI Visualisations BI Data Financials Distribution Retail CRM Supply Chain Asset & Facility
Management
Manufacturing
Advanced Analytics Cloud Services Digital Transformation

Diagram Click on the image below to learn more Platform Platform Foundation Applications Applications Financials Distribution Retail CRM Supply Chain Asset & Facility Management Manufacturing Intelligence Business
Intelligence
BI Applications BI Visualisations BI Data
Expert Expert Consultancy
& Services
Advanced Analytics Cloud Services Digital Transformation

Unearthing increased
performance to support growth

Rapid business growth put pressure on the stand-alone business systems at Mitchell Services – with manual processes, data duplication and a multitude of spreadsheets creating inefficiency and potential for errors.

Unearthing increased performance to support growth

Rapid business growth put pressure on the stand-alone business systems at Mitchell Services – with manual processes, data duplication and a multitude of spreadsheets creating inefficiency and potential for errors.

More resources

Pronto Case Study: Hirotec

Case Study: Hirotec

Hirotec recognised the opportunity to better meet the needs of its customers through empowering service technicians with mobile devices. To achieve this, Hirotec required a more sophisticated and capable IT system.
Whitepaper: How ERP breaks down silos & risk

Whitepaper: ERP breaks down silos & risk

With an increasing number of software applications being used across businesses, data and information flow is more fragmented than ever. Learn how to remove this growth barrier.
Five action points to consider when reviewing business software

Five action points to consider when reviewing business software

For every growing organisation, there’s a point at which upgrading or investing in new business management software, to support performance & profitability, becomes critical.

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Five action points to consider when reviewing business software

Five action points to consider when reviewing business software

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