Asset & Facility Management

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Plan & execute operations on one integrated platform

Pronto Xi Asset and Facility Management helps teams optimise resource utilisation from tender to delivery.

Managers can plan and track projects at the granular task level, assign staff with the right skills – and rapidly scale resources up or down, balancing capacity and demand.

Creating a single source for accurate asset information also fuels optimal maintenance, increasing equipment life expectancy and productivity – and minimising downtime.

Pronto Xi Service Management is the central place where service calls get managed, powering back-office efficiency and strengthening customer experience – from contracts to call allocation, invoicing and reporting.

Pronto Xi Service Connect, an extension of Pronto Xi Service Management, is a web portal that enables customers to create and track logged service calls in real time and self-manage details/preferences. With this one constant source of truth, support teams have all the information needed to assign the right resources and resolve calls at a record pace.

Pronto Xi Mobile Service provides field staff with accurate information to perform preventive or reactive work, as well as invoice customers and complete payment transaction on the site.

Asset & Facility Management Applications Overview

With Pronto Xi Asset & Facility Management align your people, processes and assets towards one goal – achieving business excellence. Read about how applications like Pronto Xi Project, Service Management, Mobile Service, Service Connect, Maintenance Management and Rental help organisations deliver better results.

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Or learn more about a specific application.

Functionalities include: multiple cost categories & budgets per project; full CBS; project tasks & milestones for control over activities & deliverables; progressive/Claim Schedule invoicing & integration with Resource Management to visualise & schedule tasks.
Create contracts, direct maintenance, analyse warranties & track service unit history. Accelerate resolution & simplify contract management with multilevel call monitoring. All calls are summarised at a service centre level & separated chronologically.
With direct links to Pronto Xi Service Management, activities are logged, processed & tracked in real-time. Predictive & reactive service calls are managed according to SLAs. To accelerate call-to-cash and reduce DSO, technicians can invoice & collect payment via a secure payment gateway.
Customers can create and track logged service calls; self-manage details/preferences & view invoices. Key activities associated with each call is recorded in the timeline.
With vital data automatically collated from across operations, control preventative and predictive maintenance, plant downtime & failure rate against targets, expected life, fault repairs & equipment/repair costs.
Works from the agreement to ensure the contract defines the units rented and the conditions of the rental. The comprehensive inventory of serialised rental items includes asset depreciation, service and rental history records – providing insight about revenue now and in the future.

Watch Pronto Xi Resource Scheduler at work

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Achieve business goals faster with Pronto Software

One, industry-specific, integrated ERP simplifies

Pronto Xi is modular with applications that integrate accounting, operations and mobile features to optimise business processes, simplify collaboration and accelerate growth.

Expert consultancy & services powers

Specialist business units have expertise in AI-fuelled analytics to drive actionable insights; secure IT infrastructure to deliver agility & resilience – and digital transformation to increase employee & customer experience.

PLATFORM
Pronto Xi
Foundation Foundation
APPLICATIONS
Pronto Xi
Financials Financials Distribution Distribution Retail Retail CRM CRM Supply Chain Supply Chain Asset & Facility Management Asset & Facility Management Manufacturing Manufacturing
BUSINESS INTELLIGENCE
ANALYTICS
BI Applications BI Applications BI Visualisations BI Visualisations BI Data BI Data
EXPERT CONSULTANCY SERVICES
Pronto Cloud
Advanced Analytics Advanced Analytics Pronto Cloud
Cloud Services Cloud Services Pronto Woven
Digital Transformation Digital Transformation
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Unearthing increased performance to support growth

Rapid business growth put pressure on the stand-alone business systems at Mitchell Services – with manual processes, data duplication and a multitude of spreadsheets creating inefficiency and potential for errors.

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More resources

Case Study Hirotec
Hirotec recognised the opportunity to better meet the needs of its customers through empowering service technicians with mobile devices. To achieve this, Hirotec required a more sophisticated and capable IT system.
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With an increasing number of software applications being used across businesses, data and information flow is more fragmented than ever. Learn how to remove this growth barrier.
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Blog Five action points to consider when reviewing business software
For every growing organisation, there’s a point at which upgrading or investing in new business management software, to support performance & profitability, becomes critical.
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