Without a clear view of your team, equipment, customers and onsite issues your ability to deliver a project, or consistently high level of service is at risk. The challenge is gathering and sharing accurate data in a timely manner – but how do you overcome poor processes, multiple teams and data silos?
Pronto Xi Asset and Facility Management helps you plan and optimise resource utilisation from tender to delivery. If you’re maintaining assets you have detailed schedules for predictive work to extend equipment life. You can also manage the full life cycle of service calls with access to information – from contracts to call allocation, invoicing and reporting. It’s all about efficiency to enable excellence.
When your service staff can see and act on your customers’ complete history – including warranties, sales and maintenance – there are no bad surprises, only good service.
Use analytics to predict the optimal time to service assets. You’ll reduce unexpected breakdowns and deliver your customers a more predictable level of service.
Keep control over your service and profitability with live insights that let you know how both are performing against a range of key metrics including budgets, Cost Breakdown Structure and first-call resolution.
With Pronto Xi Asset & Facility Management align your people, processes and assets towards one goal – achieving business excellence. Read about how applications like Pronto Xi Project, Service Management, Mobile Service, Service Connect, Maintenance Management and Rental help organisations deliver better results.
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