Administration Assistant (12-month Parental Leave Cover) (NSW)

About the position

About our Administration Assistant (Parental Leave cover) opportunity: 

We’re looking for a proactive and organised Administration Assistant to join our dynamic team at Pronto Cloud for a 12-month Maximum Term contract. Pronto Cloud is a leading managed cloud solutions provider. This is a hands-on role where you’ll be at the heart of our operations, supporting project delivery, customer service and administrative excellence.

Where you’d be working:

You’ll be based in our Sydney (North Ryde) office, working closely with various teams across the business to support the delivery of innovative cloud solutions to customers throughout Australia.

What you’d be doing (your day will look like this):  

• Handling general admin tasks including invoicing, data entry, and electronic filing
• Supporting project tracking and reporting
• Updating customer data in CRM systems
• Assisting with customer onboarding and queries
• Liaising with Account Managers and BDMs
• Preparing management reports and project documentation
• Coordinating team meetings and maintaining project registers
• Ensuring accurate billing and timesheet entries
• Attending internal project meetings and escalating risks as needed
• Contributing to continuous improvement of systems and processes

About you

We’re looking for an Administration Assistant who has:

• A relevant administration qualification
• 3+ years’ experience in a similar role
• Strong time management and communication skills
• Excellent customer service, computer skills and documentation abilities
• Confidence in liaising with internal and external stakeholders
• A collaborative mindset and ability to work across teams
• Experience in office administration and finance functions
• A motivated approach to work and the ability to take ownership of tasks

 

To enjoy being a Pronto Software Administration Assistant you’d need to have:

• A can-do attitude and a willingness to learn
• Keen eye for detail and organisation
• Proactive approach to problem-solving and multitasking
• Passion for helping projects run smoothly
• Ability to thrive in a fast-paced, team-oriented environment
• Capability to meet deadlines and manage competing priorities

 

In return you will:

• Be part of a supportive and innovative team
• See the direct impact of your work every day
• Enjoy opportunities for professional growth
• Contribute to exciting cloud-based projects
• Work in a Hybrid Work Arrangement: find some flexibility in your working week in consultation with your team (the best of both worlds!)

• Work in a culture that values collaboration, integrity, and customer excellence

 

Sounds good? 
Apply now through Seek, please include a brief letter of application and your CV.

 

More about Pronto Software:

We are an Australian developer of award-winning business management and analytics solutions. Pronto Xi, our ERP software, integrates accounting, operational and mobile features in a single system – optimising business processes and unlocking actionable insights. Over 1,500 organisations have leveraged our industry experience and innovation to increase growth and revenue.

We have an enviable reputation for employee loyalty and service. Pronto Software survey our staff every year, and we’re proud we have a very high percentage (high 90s%) of staff who agree that:

• They are proud to work at Pronto Software and are passionate about the work they do
• Staff and managers choose to have a professional and positive attitude
• Pronto Software tries to achieve the best outcomes for customers and staff
• Pronto is generous and giving to the community
• Staff would recommend Pronto Software as a great place to work