Consultant (Printing) (QLD)

About the position

About our Professional Services Consulting opportunity:

• Want to grow your career driving business outcomes with your business consulting experience in delivering successful ERP solutions?
• Do you enjoy utilizing your interpersonal, communication and stakeholder management skills?
• How about in a well-established and mature Australian software development and vendor company with more than 1500 clients and nearly 500 staff?
• Support and collaboration with your team-mates? We’re a friendly bunch.
• Hybrid Work Arrangement: find some flexibility in your working week in consultation with your team (the best of both worlds!)

 

Where you’d be working:

This Consultant role will be based in our newly renovated Brisbane office. The consulting team includes professional services, project managers, business solutions, support and sales. The team work closely with customers including onsite visits to undertake customer requirements.

 

What you’d be doing (your day will look like this):  

Your business consulting skills and experience in a Printing environment will assist you in this role. Using your knowledge of business processes, following our implementation methodology and working closely with our Project Managers, our Professional Services Consultants are responsible for:

• Implementing Pronto Xi
• Facilitating workshops to gather business requirements
• Designing solutions to meet with those requirements
• Document system configurations
• Perform system testing
• Deliver end user training
• Manage customer business improvements

About you

We’re looking for a new Professional Services Consultant who has:

• Strong Business Consulting skills and able to demonstrate a strong commercial understanding

• Strong ability to design solutions to meet with client’s business requirements
• Full lifecycle implementation and upgrade experience in mid to large scale ERP projects
• Pronto Xi experience and skills will be highly regarded

• Experience with business forms design applications/software
• Experience with designing business forms and workflows as well as the ability to troubleshoot issues
• Experience with troubleshooting/problem solving issues on Windows print queues & managing printers in Windows Server environments
• Ideally have a basic understanding of UNIX/LINUX printing environments
• Knowledge of Trueform Neo and/or Trueform Director/Mailer is an advantage
• Experience in implementing and consulting in and ERP environment and designing solutions to meet requirements
• Experience in producing quality user documentation

• Well developed prioritisation and time management skills
• Excellent communication skills, written and client facing
• Excellent stakeholder, issue, scope management skills
• Ability to identify risks and potential issues at an early stage and to be highly competent in bringing these to resolution
• Be energetic and enthusiastic, with a desire to make an impact within a consulting environment

 

To enjoy being a Pronto Software Employee you’d need to have: 

• Successfully completed a degree in Business related discipline or relevant industry experience

• Professional membership preferred
• You will possess a strong work ethic
• You will be resourceful and innovative at tackling complex and business challenges
• Work well in a team environment
• Ability to influence internal and external stake holders
• Excellent attention to detail
• Passionate about customer service and delivery excellence
• A current driver’s license as travel to customer sites is required
• A passport as potential interstate and international travel may be required

What you will get:

• Earn a salary commensurate with your experience plus a range of employee benefits
• Work in a modern, dynamic and friendly team environment
• A hybrid working environment (split your week, flexible location arrangements)
• The ability to develop your career and experience

Note: Our employees need to undergo a Police Check 

More about Pronto Software:

We are an Australian developer of award-winning business management and analytics solutions. Pronto Xi, our ERP software, integrates accounting, operational and mobile features in a single system – optimising business processes and unlocking actionable insights. Over 1,500 organisations have leveraged our industry experience and innovation to increase growth and revenue.

We have an enviable reputation for employee loyalty and service. Pronto Software survey our staff every year, and we’re proud we have a very high percentage (high 90’s) of staff who agree to that:

• They are proud to work at Pronto Software and are passionate about the work they do
• Staff and managers choose to have a professional and positive attitude
• Pronto Software tries to achieve the best outcomes for customers and staff
• Pronto is generous and giving to the community
• Staff would recommend Pronto Software as a great place to work