About the position
Our QLD Branch, based in Milton, has an exciting opportunity for a Support Consultant, providing support and consulting services covering Finance and Payroll modules. This busy role will expose you to a large number of businesses across a diverse range of industries. This is a full-time role, and you may be required to work various shifts.
Support Consultants provide first and second level support services to our customers primarily by email and telephone, but also at the customer site. They also provide classroom and on-site training and consulting.
Required Skill Set:
- Knowledge of Pronto Xi or similar ERP software
- Finance and/or Payroll knowledge and skills are highly desirable
- Excellent customer service skills
- Understanding of business operational needs
- Superb communication skills are essential – both written and verbal
- Problem solving and issue resolution with attention to detail
- A team player with strong interpersonal skills
- A positive ‘can do’ attitude and work ethic
- Undergo a Police Check