Support Consultant(QLD)

Level 1, 189 Coronation Drive
Milton
QLD 4064
Pronto Software Queensland Office
 
Home » Support Consultant(QLD)
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About the position

Our QLD Branch, based in Milton, has an exciting opportunity for a Support Consultant, providing support and consulting services covering Finance and Payroll modules. This busy role will expose you to a large number of businesses across a diverse range of industries. This is a full-time role, and you may be required to work various shifts.

Support Consultants provide first and second level support services to our customers primarily by email and telephone, but also at the customer site. They also provide classroom and on-site training and consulting.

Required Skill Set:

  •  Knowledge of Pronto Xi or similar ERP software
  • Finance and/or Payroll knowledge and skills are highly desirable
  • Excellent customer service skills
  • Understanding of business operational needs
  • Superb communication skills are essential – both written and verbal
  • Problem solving and issue resolution with attention to detail
  • A team player with strong interpersonal skills
  • A positive ‘can do’ attitude and work ethic
  • Undergo a Police Check
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About you

You are methodical and analytical and can demonstrate the motivation to handle the daily challenges of a varied role in a dynamic organisation. Most importantly, we need your diagnostic and problem resolution skills and your ability to show initiative.

In Return you will:

  • Earn an salary commensurate with your experience
  • Work in a modern, dynamic and very friendly, team environment.
  • Enjoy the support of peers and your management team.

Please include a cover letter of application demonstrating your experience in the scope above as well as your CV.

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To apply for this role, please click on the link below and email us a letter of application, clearly stating why the skills and experience you have meets the responsibilities of this role, along with a copy of your resume.

Please note: Pronto Software does not use external recruitment services

Apply Now

Please email your resume with cover letter to

[email protected]