Pronto Xi CRM (Customer Relationship Management) helps you successfully adopt a customer- focused approach within your business.
A robust customer intelligence tool, Pronto Xi CRM is designed to harness your organisation's repository of data to assist in sales force automation, customer service, support and marketing opportunities.
By putting the needs of your customers first, the fully integrated Pronto Xi Sales and Marketing modules support your initiatives towards an omni-channel ecosystem.
Analyse customer and prospect needs, identify the customers that require the most attention and recognise the business processes that deliver superior customer service and promote repeat business. Make it easy for customers to complete online transactions. Extend the customer experience to after-sales service.
Achieve all of this while reaping the benefits of an integrated solution, eliminating double-handling and enhancing visibility and data integrity