Consultant (VIC)
Level 3, 353 Burwood Hwy
Forest Hill, VIC 3131
About the position
Your expert knowledge of business ERP software such as Pronto Xi, business process requirements, consulting and training skills will assist in maintaining and growing excellent relationships with Pronto Software partners and resellers to ensure excellent service delivery. This busy role will expose you to a large number of businesses across a diverse range of industries.
Required Skill Sets:
- Ability to engage on a number of different levels resellers and partners to support their business engagement with Pronto Software
- Support resellers and partners with your extensive knowledge of ERP and integration of 3rd party products
- Identify interrogation enhancements for current product stack
- Initiate, analyse, design and assist to implement successful solutions
- Effective solutions presentation as required to partners, resellers, and staff ensuring product knowledge sharing and training
- Increase knowledge of partner solutions for both resellers and Pronto Software branch operations
- Assist resellers, Pronto Software staff and customers by providing product support triage assessments
- Have a systematic and logical approach to problem resolution
- Be able to work autonomously and in a team environment
- Have an excellent client focus with a drive to deliver and exceed client expectations
- Have excellent time management skills
- Have strong communication skills both oral and written
- Must have ERP experience, Pronto Xi experience is an advantage
- Strong understanding of core business processes
About you
- You will possess a strong work ethic
- Ability to demonstrate your relevant business and functional experience
- Ability to influence internal and external stake holders
- Able to demonstrate strong commercial understanding
- Excellent attention to detail
- Passionate about customer service and delivery excellence
- Undertake a police check
In Return you will:
- Earn an attractive salary, commensurate with your experience plus a range of employee benefits
- Work in a modern, dynamic and friendly team environment
- Enjoy the support of peers and your management team
* Applicants must have full Australian work rights.
To apply for this role, please click on the link below and email us a letter of application, clearly stating why the skills and experience you have meets the responsibilities of this role, along with a copy of your resume.
Please note: Pronto Software does not use external recruitment services