and will accept no less. Every interaction is goldmine of customer data to help you achieve the goal of service excellence and win loyalty. If the data is trapped in multiple platforms, analysing it and unlocking the insights you need to create effective promotions and targetted customer communication can be impossible.
One that turns simple transactions into valuable customer insights. One that brings all your customer data together to create one, single view so you can see them, know them and serve them individually – en masse. Pronto Xi CRM is a solution that keeps all aspects of your customer relationships in focus, nurtures relationships and drives real customer satisfaction.
Each of your customers is unique and you should treat them that way. Pronto Xi CRM gives you all your customer data in one place so you and your staff have the information you need to deliver the service, or product, they want.
From first touch point, through to enquiry, sale and beyond Pronto Xi CRM tool gives you the ability to use customer data to plan, monitor and deliver customer service that is on point.
Having the insights you need to understand who your customers are and what they want makes it easier to sell them more of the right product to the right people at the right time.
With the Pronto Xi Customer Relationship Management (CRM) easily manage the full customer life cycle right from prospect to customer. Read how advanced segmentation features and the Mobile Sales app empowers sales and support teams – even those working remotely – with accurate information to offer better service and increase sales revenue.
Create a customer-first culture with intelligence tools that harness your customer data. Pronto Xi brings all your customer data to an easy to navigate dashboard, giving you rich data at your fingertips that you can use to identify marketing opportunities and sales leads. CRM easily integrates with Pronto Xi ERP so staff can view up-to-date transaction and account notes, view and quote special pricing and see the credit status or any special conditions from Accounts Receivable.
Keep your sales professionals connected with critical customer data even when they’re in the field. With mobile and tablet access to the CRM they can see real-time pricing, sales and account related data. They’ll also have access to customer profiles, contacts, transactions and have the ability to maintain scheduled and ad hoc activities on the road.
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