The Source
Innovation and Technology
It’s time for retailers to get their heads into ‘The Cloud’
For many retailers managing business processes, resources and legislation will be a continuous challenge. Developing proactive strategies beyond these can often be forced to
Top Challenges Retailers Face When Ensuring Omnichannel Enablement
As retail technologies continue to evolve, there’s an increasing number of opportunities to differentiate, as well as more challenges retailers must face, here are
Big data in the real world
This week I am attending the IBM Information on Demand Conference in Las Vegas. “Big data” are two words used everywhere: advertising signs, titles
Data Is Powerful… But It Requires a Unified Customer View
Retailers now have more access to information about their customers than ever before. The question for retailers is how to make the most of
Data is powerful….but are we in control of it?
As retailers we are constantly managing transactions, from purchasing to promotions through to sales and service. The question is are we capturing it efficiently
When policies and technology don’t mix
Policies or procedures are seen as an important business methodology to ensure there’s a defined workflow for staff to efficiently manage tasks. The question
