Pronto Xi Consultant (QLD)

About the position

About our Professional Services Consulting opportunity: 

• Want to grow your career driving business outcomes with your consulting and solution design experience?
• Apply your knowledge and expertise in Plant Maintenance and Facilities Management?
• How about in a well-established and mature Software Development and vendor Company with more than 1700 clients?
• Support and collaboration with your team-mates? We’re a friendly bunch.
• In a Hybrid Work Arrangement: find some flexibility in your working week in consultation with your team (the best of both worlds!)

Where you’d be working:

Our Professional Services Consultants are based in our Milton offices, servicing QLD, NT and PNG based customers. The team work closely with customers including onsite visits to undertake customer requirements gathering, consulting and training. They possess an ability to identify effective business outcomes for our customers to achieve their operational requirements.

What you’d be doing (your day will look like this): 

Your business consulting skills and experience in Plant Maintenance and Facilities Management will assist you in this role. Using your knowledge of business processes, following our implementation methodology and working closely with our Project Managers, our Professional Services Consultants:

• Are responsible for facilitating workshops to gather business requirements
• Design and deliver solutions to meet with those requirements
• Configuration and testing
• Deliver solution training

About you

We’re looking for Professional Services Consultants who have:

• Deep business consulting skills with the ability to establish and grow customer relationships
• Strong communication and analytical skills to facilitate business workshops to achieve successful solution design outcomes for Pronto and our clients
• Consulting experience in the ERP space
• Experience in implementing and consulting in Plant Maintenance and Facilities Management
• Strong understanding of core business processes as well as an in depth understanding of financial operational requirements
• Be able to gather business requirements and design solutions to meet with the requirements
• A systematic, lateral and logical approach to problem resolution
• Be able to work autonomously and in a team environment
• Excellent customer focus with a drive to deliver and exceed client expectations
• Excellent time management skills, demonstrating the capacity to plan, prioritise and organise your time, project schedules and work on concurrent projects
• Have strong communication skills both oral and written

To enjoy being a Pronto Software Professional Services employee you’d need to have:

• Successfully completed a degree in Business related discipline
• Business consulting experience or relevant industry experience
• You will possess a strong work ethic
• Ability to demonstrate your relevant business and functional experience
• Ability to influence internal and external stakeholders
• Able to demonstrate strong commercial understanding
• Excellent attention to detail
• Passionate about customer service and delivery excellence
• Travel to customer sites is required with potential interstate travel

In return you will:

• Earn a salary commensurate with your experience plus a range of employee benefits
• Work in a modern and very friendly, team environment
• Enjoy the support of peers and your management team
• Work in a hybrid work location (WFH and in-office)