Homeware staff member managing shop floor processes.

Homeware & Furniture Industry

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In retail the customer has always been key, but it has never been more important...

…in the changing homeware industry,​ where customer interactions are fleeting, as they price in-store to source elsewhere, or become entirely digital in nature. Customers entering a retail outlet must have a positive experience and make a connection with the salesperson in order to leave with the products instead of purchasing elsewhere, while online customers need a smooth, hassle-free transaction where they can buy and receive what they want quickly and easily.

Homeware furniture employee providing customer service
Customer at home-ware store checking stock on hand using tablet.

To do this profitably, retailers need a fully integrated solution with the ability to take payments, offer a single view of the customer and help the retailer maintain a positive cash flow.

Pronto Xi offers just this. We offer modules that ensure your sales staff can take payments quickly and easily on the spot, and let you form relationships no how your customers choose to shop. We can help provide a clear and accurate view of stock on hand, and helps you forecast accurately so you know what is likely to sell and when so the profitability of your business is always in balance with the demands of your customers.

How Pronto Xi helps

For a customer to have a truly positive in-store experience, sales staff need to be focused on the interactions and transactions, not the technology. Point of Sale tools that simply perform the way you need them to, puts the focus where it belongs - on the customer.
Pronto Xi allows you to focus your attention on the customers who matter most to your business, while implementing and delivering the business processes that ensure a superior customer experience is delivered every time- online and in store. Eliminate double handling, and view the complete picture of your business, with data that is accurate and tells the real story.
Access the insights that allow you to know the real drivers of your business. What sold well this month? What is likely to sell well over the next quarter? Accessing the data that determines the direction of your business shouldn’t be complex or time consuming.
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Pronto Xi Applications for you

Retail Management Software Solutions

Retail

Pronto Xi Retail offers a fully integrated Point of Sale (POS) and eCommerce application to manage all aspects of operations, end-to-end. From product inventory management to creating personalised promotions that can be designed and triggered based on defined rules. Pronto POS App even allows retailers to serve and take payments offline.

CRM Business Solutions Australia

CRM

Pronto Xi Customer Relationship Management (CRM) is fully integrated to other Pronto Xi applications and enables the management of contacts across the full customer life cycle. Advanced segmentation features and the Mobile Sales app empowers sales & support teams – even those working remotely – with accurate information to offer better service and increase sales revenue.

Distribution ERP Solutions

Distribution

Gain clear visibility of inventory across your warehouses and stores with Pronto Xi Distribution delivering all the detailed information needed to make informed business decisions. Organisations can leverage Pronto Xi Inventory, Sales and Purchasing to accelerate performance.

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