NEPEAN – Generating productivity and customer satisfaction gains
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NEPEAN started using Pronto Xi in 1999, but opted to run much of its business on Excel spreadsheets. As a result, financial accounts took weeks to reconcile. As a large and complex organisation with many different business units including mining, steel fabrication, machinery and construction, there were significant challenges when it came to managing and streamlining NEPEAN’s operations. One of the major frustrations for business leaders was that their disparate systems made unified financial reporting and analysis a complex task. This impeded the gathering of critical business-wide insights needed to support strategic decision making.